Contact Center & CUSTOMER Service Consulting for small businesses
Hi, I’m Jeff Kimmel. With over 20 years of experience in Contact Centers and Customer Service, I know what it takes to build efficient, high-performing teams. I created Kimmel Consulting to help small businesses elevate their customer service operations—whether through expert training, virtual consulting, or fractional leadership services.
Traditional consulting can be expensive and overwhelming, but I offer flexible, cost-effective solutions tailored to your needs. Whether you’re looking for hands-on coaching, strategic guidance, or ongoing operational support, I’m here to help.
For more information, check out my introduction video or reach out to discuss how we can work together.
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